Orders canceled within 72 hours since paid will get full refund.
Orders canceled after 72 hours since paid before shipment will get 80% refund of total amount.
Once order is shipped out, there is no way to cancel it.
2)For clothes,accessories etc.
Orders canceled before shipment will get full refund.
If you have any questions about other categories, please contact our customer service: email@example.com
If you would like to return your order, please contact our customer service (firstname.lastname@example.org) in 3 days once you got it.
Please note that if you refuse the delivery of your package we will not be able to accept the return.
Returns that are late because you were away on holiday or your event was cancelled will be refused - no exceptions.
If there is something wrong with our product, please contact our customer service within 3 days of your order's delivery date*. If you want to return it, please include your order number and an explanation and photographs or vidoes to show the reason for the return.
PS:We do not accept any return if our product is used or damaged, and we have 3 days requirement. That's enough time for you to make sure the item is well made.
And we do not have try on situation return. We do not accept return that purchase two or three or more products to try them on and just need one, would live to return the rest back)
2)Once Customer Service has approved your request, please send the item back to us as soon as possible. Also email us the shipping information:
a）Photos of the package you send back;
b) Tracking number;
PS:All returned items must be in brand-new condition, unused and with original tags and packaging and without any perfume.Or we can not refund.
(We are trying our best to improve our customer’s shopping experience, just be honest. )
3) Once received at our facility, your return will be processed immediately.
PS: As for the return shipping cost, you had to pay for it by yourself.